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“Misunderstanding”: Twitter Japan Now Says There Won’t Be A Subscription Model

We reported yesterday about Twitter Japan’s plans to start charging followers to view tweets from certain users starting January and explained why this paid subscription model could work in Japan.

Well, please forget it, this won’t happen. Just a few minutes ago, Digital Garage (the company responsible for Twitter operations in Japan), issued a press release (English PDF, Japanese PDF) stating there won’t be any fee-based services of any kind on the site and that Twitter in Japan will remain completely free for the foreseeable future. There’s also a blog post by the Twitter Japan team (who just copied and pasted the press release text, providing no further explanation). Digital Garage says the media reports on their plans to monetize Twitter are based on a “misunderstood presentation by a DG subsidiary, DG Mobile”.

So what happened? Kenichi Sugi, not really a nobody but DG Mobile’s COO, delivered a presentation [JP] during a mobile tech conference in Tokyo where he talked about the future of the digital content business. IT Media, one of Japan’s most biggest online media companies, reported in Japanese (quoted in Robin’s article yesterday). The report was later picked up by Japanese media (i.e. Slashdot Japan) as well, as it laid out all the details of the plan: launch in January 2010, monthly fees ranging from $1.16 to $11.60, pay-per-tweet micropayment option, 30% cut for Digital Garage, celebrities as likely candidates to draw paying followers, etc.

So first the company gets into such details and now says it’s all just a misunderstanding? Or is it the (mostly negative) initial reactions by Japan’s Twitter users that triggered this development? Whatever the reason, the payment model is scrapped for now. (We reached out to Digital Garage for a comment.) Asiajin is providing additional background on the relationship between Twitter Inc. and their partner in Tokyo.

On a side note, it would have been interesting to see if paid accounts worked as a way for Twitter to monetize the service in the world’s third largest Internet market. The concept has proven to be successful in similar fashion elsewhere in Asia. Filipinos, for example, can subscribe to their favorite celebrity’s “lifestream” via SMS (not using Twitter but a service called KText). Every time the celebrity in question writes a message to his fans, all subscribers get billed a certain amount and pay via their cell phones. Some celebrities have tens of thousands of subscribers and share the revenue with KText (thanks @mikewalsh for the pointer). This is something Digital Garage had in mind for Japan, too. A comeback of their idea to monetize Twitter isn’t impossible, at least in some places in Asia.

Here’s Digital Garage’s press release in full (“Recent Press Coverage about Twitter Service in Japan”):

In response to media reports stating that Twitter Japan will be launching a
paid-premium accounts service on Twitter, we would like to officially state that this
is not correct. To be clear, Twitter service in Japan is a free service and neither
Twitter Inc. nor Digital Garage, Inc. (JASDAQ code: 4819, headquartered in
Shibuya-ku, Tokyo, Japan, CEO: Kaoru Hayashi, henceforth DG) have discussed
or have any plans for paid-premium accounts. Also to clarify, Twitter Inc. and
DG enjoy a commercial partnership but do not have a joint-venture arrangement
in Japan.

The recent media reports are likely a result of a misunderstood presentation by a
DG subsidiary, DG Mobile, about potential business opportunities that it could
explore as a third party. DG Mobile’s presentation was unrelated and separate
from the Twitter and Digital Garage partnership.

DG apologizes for this misunderstanding and for the delay in correcting the
information. We hope this clarifies our commitment to helping Twitter Inc.
continue to grow and enhance its free service for Japanese users.

Update:
Digital Garage hasn’t responded to my email so far but removed the old press release (see text) above and replaced it with this:

In response to media reports stating Twitter Inc. will charge their
followers, we would like to officially state that this is not correct.
Joichi Ito, director in DG, will write some updates about it in his blog.

“Joi Ito’s Web”
「Recent Press Coverage about Twitter Service in Japan」
<URL:http://joi.ito.com/weblog/2009/11/28/twitter.html

It seems they really don’t know what they’re doing. And as of this writing, the text in Joi Ito’s blog post is the same as the one used in the first press release I quoted above.

Update 2:
Kenichi Sugi who delivered the presentation in question declined to comment further (I met him personally today, November 30).

My sources are telling me that Digital Garage (DG Mobile) were ready to go ahead in January next year with monetizing Twitter Japan in said fashion but were shown the red card by Twitter Inc. in the US over the weekend and pulled back their plans.

Joi Ito’s blog post still isn’t updated. Digital Garage still hasn’t responded to my email either.

Update 3:
Digital Garage responded to my email today (December 1), telling me there’s nothing more to disclose than what’s being said in Joi Ito’s blog post (which still hasn’t been updated by the way).





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